1. What products do you offer?
We offer a variety of high-quality wooden educational toys and stencils for kids, including Urdu, English, and Math drawing stencils. Our products are designed to promote learning while reducing screen time.
2. Do you offer free delivery?
Yes, we offer free delivery across Pakistan for specific products. Check the product page for details.
3. How can I place an order?
You can place your order directly through our website. Simply add the desired product to your cart and proceed to checkout.
4. What payment methods do you accept?
We accept various payment methods, including:
- Cash on Delivery (COD)
- Bank Transfer
- Online payment options available during checkout.
5. How long does delivery take?
Delivery times vary depending on your location. Typically, orders are delivered within 3-7 business days.
6. What is your return policy?
We have a 7-day return policy. If you're not satisfied with your purchase or if the product arrives damaged, please contact us within 7 days of receiving your order to initiate a return.
7. Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number. You can use it to track your shipment online.
8. How can I contact customer support?
You can reach out to our customer support team via:
- Email: fbgamez1122@gmail.com
- WhatsApp: [+92-347-2961278]
- Contact Form: Visit our Contact Us page.
9. Are your products suitable for all age groups?
Our products are specifically designed for children aged 3 and above. Please check the product descriptions for age recommendations.
10. Do you offer bulk orders or wholesale options?
Yes, we do! For bulk orders or wholesale inquiries, please email us at fbgamez1122@gmail.com.